Policy Adopted: August 26, 1999
Implementation Documents Approved: October 24, 1999

Notes:

1. This policy is now in effect. See www.icann.org/udrp/udrp-schedule.htm for the implementation schedule.

2. This policy has been adopted by all accredited domain-name registrars for domain names ending in .com, .net, and .org. It has also been adopted by certain managers of country-code top-level domains (e.g., .nu, .tv, .ws).

3. The policy is between the registrar (or other registration authority in the case of a country-code top-level domain) and its customer (the domain-name holder or registrant). Thus, the policy uses "we" and "our" to refer to the registrar and it uses "you" and "your" to refer to the domain-name holder.

Uniform Domain Name Dispute Resolution Policy

(As Approved by ICANN on October 24, 1999)

1. Purpose

This Uniform Domain Name Dispute Resolution Policy (the "Policy") has been adopted by the Internet Corporation for Assigned Names and Numbers ("ICANN"), is incorporated by reference into your Registration Agreement, and sets forth the terms and conditions in connection with a dispute between you and any party other than us (the registrar) over the registration and use of an Internet domain name registered by you. Proceedings under Paragraph 4 of this Policy will be conducted according to the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules of Procedure"), which are available at www.icann.org/udrp/udrp-rules-24oct99.htm, and the selected administrative-dispute-resolution service provider's supplemental rules.

2. Your Representations

By applying to register a domain name, or by asking us to maintain or renew a domain name registration, you hereby represent and warrant to us that (a) the statements that you made in your Registration Agreement are complete and accurate; (b) to your knowledge, the registration of the domain name will not infringe upon or otherwise violate the rights of any third party; (c) you are not registering the domain name for an unlawful purpose; and (d) you will not knowingly use the domain name in violation of any applicable laws or regulations. It is your responsibility to determine whether your domain name registration infringes or violates someone else's rights.

3. Cancellations, Transfers, and Changes

We will cancel, transfer or otherwise make changes to domain name registrations under the following circumstances:

We may also cancel, transfer or otherwise make changes to a domain name registration in accordance with the terms of your Registration Agreement or other legal requirements.

4. Mandatory Administrative Proceeding

This Paragraph sets forth the type of disputes for which you are required to submit to a mandatory administrative proceeding. These proceedings will be conducted before one of the administrative-dispute-resolution service providers listed at www.icann.org/en/dndr/udrp/approved-providers.htm (each, a "Provider").

5. All Other Disputes and Litigation

All other disputes between you and any party other than us regarding your domain name registration that are not brought pursuant to the mandatory administrative proceeding provisions of Paragraph 4 shall be resolved between you and such other party through any court, arbitration or other proceeding that may be available.

6. Our Involvement in Disputes

We will not participate in any way in any dispute between you and any party other than us regarding the registration and use of your domain name. You shall not name us as a party or otherwise include us in any such proceeding. In the event that we are named as a party in any such proceeding, we reserve the right to raise any and all defenses deemed appropriate, and to take any other action necessary to defend ourselves.

7. Maintaining the Status Quo

We will not cancel, transfer, activate, deactivate, or otherwise change the status of any domain name registration under this Policy except as provided in Paragraph 3 above.

8. Transfers During a Dispute

a. Transfers of a Domain Name to a New Holder. You may not transfer your domain name registration to another holder (i) during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded; or (ii) during a pending court proceeding or arbitration commenced regarding your domain name unless the party to whom the domain name registration is being transferred agrees, in writing, to be bound by the decision of the court or arbitrator. We reserve the right to cancel any transfer of a domain name registration to another holder that is made in violation of this subparagraph.

b. Changing Registrars. You may not transfer your domain name registration to another registrar during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded. You may transfer administration of your domain name registration to another registrar during a pending court action or arbitration, provided that the domain name you have registered with us shall continue to be subject to the proceedings commenced against you in accordance with the terms of this Policy. In the event that you transfer a domain name registration to us during the pendency of a court action or arbitration, such dispute shall remain subject to the domain name dispute policy of the registrar from which the domain name registration was transferred.

9. Maintaining the Status Quo

We reserve the right to modify this Policy at any time with the permission of ICANN. We will post our revised Policy at least thirty (30) calendar days before it becomes effective. Unless this Policy has already been invoked by the submission of a complaint to a Provider, in which event the version of the Policy in effect at the time it was invoked will apply to you until the dispute is over, all such changes will be binding upon you with respect to any domain name registration dispute, whether the dispute arose before, on or after the effective date of our change. In the event that you object to a change in this Policy, your sole remedy is to cancel your domain name registration with us, provided that you will not be entitled to a refund of any fees you paid to us. The revised Policy will apply to you until you cancel your domain name registration.

Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules")

These Rules are in effect for all UDRP proceedings in which a complaint is submitted to a provider on or after 31 July 2015. The prior version of the Rules, applicable to all proceedings in which a complaint was submitted to a Provider on or before 30 July 2015, is at https://www.icann.org/resources/pages/rules-be-2012-02-25-en. UDRP Providers may elect to adopt the notice procedures set forth in these Rules prior to 31 July 2015.

Administrative proceedings for the resolution of disputes under the Uniform Dispute Resolution Policy adopted by ICANN shall be governed by these Rules and also the Supplemental Rules of the Provider administering the proceedings, as posted on its web site. To the extent that the Supplemental Rules of any Provider conflict with these Rules, these Rules supersede.

1. Definitions

In these Rules:

Complainant means the party initiating a complaint concerning a domain-name registration.

ICANN refers to the Internet Corporation for Assigned Names and Numbers.

Lock means a set of measures that a registrar applies to a domain name, which prevents at a minimum any modification to the registrant and registrar information by the Respondent, but does not affect the resolution of the domain name or the renewal of the domain name.

Mutual Jurisdiction means a court jurisdiction at the location of either (a) the principal office of the Registrar (provided the domain-name holder has submitted in its Registration Agreement to that jurisdiction for court adjudication of disputes concerning or arising from the use of the domain name) or (b) the domain-name holder's address as shown for the registration of the domain name in Registrar's Whois database at the time the complaint is submitted to the Provider.

Panel means an administrative panel appointed by a Provider to decide a complaint concerning a domain-name registration.

Panelist means an individual appointed by a Provider to be a member of a Panel.

Party means a Complainant or a Respondent.

Pendency means the time period from the moment a UDRP complaint has been submitted by the Complainant to the UDRP Provider to the time the UDRP decision has been implemented or the UDRP complaint has been terminated.

Policy means the Uniform Domain Name Dispute Resolution Policy that is incorporated by reference and made a part of the Registration Agreement.

Provider means a dispute-resolution service provider approved by ICANN. A list of such Providers appears at www.icann.org/udrp/approved-providers.htm.

Registrar means the entity with which the Respondent has registered a domain name that is the subject of a complaint.

Registration Agreement means the agreement between a Registrar and a domain-name holder.

Respondent means the holder of a domain-name registration against which a complaint is initiated.

Reverse Domain Name Hijacking means using the Policy in bad faith to attempt to deprive a registered domain-name holder of a domain name.

Supplemental Rules means the rules adopted by the Provider administering a proceeding to supplement these Rules. Supplemental Rules shall not be inconsistent with the Policy or these Rules and shall cover such topics as fees, word and page limits and guidelines, the means for communicating with the Provider and the Panel, and the form of cover sheets.

2. Communications

3. The Complaint

4. Notification of Complaint

5. The Response

(a) Within twenty (20) days of the date of commencement of the administrative proceeding the Respondent shall submit a response to the Provider.

(b) The Respondent may expressly request an additional four (4) calendar days in which to respond to the complaint, and the Provider shall automatically grant the extension and notify the Parties thereof. This extension does not preclude any additional extensions that may be given further to 5(d) of the Rules.

(c) The response shall be submitted in hard copy and (except to the extent not available for annexes) in electronic form and shall:

(i) Respond specifically to the statements and allegations contained in the complaint and include any and all bases for the Respondent (domain-name holder) to retain registration and use of the disputed domain name (This portion of the response shall comply with any word or page limit set forth in the Provider's Supplemental Rules.);

(ii) Provide the name, postal and e-mail addresses, and the telephone and telefax numbers of the Respondent (domain-name holder) and of any representative authorized to act for the Respondent in the administrative proceeding;

(iii) Specify a preferred method for communications directed to the Respondent in the administrative proceeding (including person to be contacted, medium, and address information) for each of (A) electronic-only material and (B) material including hard copy;

(iv) If Complainant has elected a single-member panel in the Complaint (see Paragraph 3(b)(iv)), state whether Respondent elects instead to have the dispute decided by a three-member panel;

(v) If either Complainant or Respondent elects a three-member Panel, provide the names and contact details of three candidates to serve as one of the Panelists (these candidates may be drawn from any ICANN-approved Provider's list of panelists);

(vi) Identify any other legal proceedings that have been commenced or terminated in connection with or relating to any of the domain name(s) that are the subject of the complaint;

(vii) State that a copy of the response has been sent or transmitted to the Complainant, in accordance with Paragraph 2(b); and

(viii) Conclude with the following statement followed by the signature of the Respondent or its authorized representative:

"Respondent certifies that the information contained in this Response is to the best of Respondent's knowledge complete and accurate, that this Response is not being presented for any improper purpose, such as to harass, and that the assertions in this Response are warranted under these Rules and under applicable law, as it now exists or as it may be extended by a good-faith and reasonable argument."; and

(ix) Annex any documentary or other evidence upon which the Respondent relies, together with a schedule indexing such documents.

(d) If Complainant has elected to have the dispute decided by a single-member Panel and Respondent elects a three-member Panel, Respondent shall be required to pay one-half of the applicable fee for a three-member Panel as set forth in the Provider's Supplemental Rules. This payment shall be made together with the submission of the response to the Provider. In the event that the required payment is not made, the dispute shall be decided by a single-member Panel.

(e) At the request of the Respondent, the Provider may, in exceptional cases, extend the period of time for the filing of the response. The period may also be extended by written stipulation between the Parties, provided the stipulation is approved by the Provider.

(f) If a Respondent does not submit a response, in the absence of exceptional circumstances, the Panel shall decide the dispute based upon the complaint.

6. Appointment of the Panel and Timing of Decision

7. Impartiality and Independence

A Panelist shall be impartial and independent and shall have, before accepting appointment, disclosed to the Provider any circumstances giving rise to justifiable doubt as to the Panelist's impartiality or independence. If, at any stage during the administrative proceeding, new circumstances arise that could give rise to justifiable doubt as to the impartiality or independence of the Panelist, that Panelist shall promptly disclose such circumstances to the Provider. In such event, the Provider shall have the discretion to appoint a substitute Panelist.

8. Communication Between Parties and the Panel

No Party or anyone acting on its behalf may have any unilateral communication with the Panel. All communications between a Party and the Panel or the Provider shall be made to a case administrator appointed by the Provider in the manner prescribed in the Provider's Supplemental Rules.

9. Transmission of the File to the Panel

The Provider shall forward the file to the Panel as soon as the Panelist is appointed in the case of a Panel consisting of a single member, or as soon as the last Panelist is appointed in the case of a three-member Panel.

10. General Powers of the Panel

11. Language of Proceedings

12. Further Statements

In addition to the complaint and the response, the Panel may request, in its sole discretion, further statements or documents from either of the Parties.

13. In-Person Hearings

There shall be no in-person hearings (including hearings by teleconference, videoconference, and web conference), unless the Panel determines, in its sole discretion and as an exceptional matter, that such a hearing is necessary for deciding the complaint.

14. Default

15. Panel Decisions

16. Communication of Decision to Parties

17. Settlement or Other Grounds for Termination

18. Effect of Court Proceedings

19. Fees

20. Exclusion of Liability

Except in the case of deliberate wrongdoing, neither the Provider nor a Panelist shall be liable to a Party for any act or omission in connection with any administrative proceeding under these Rules.

21. Amendments

The version of these Rules in effect at the time of the submission of the complaint to the Provider shall apply to the administrative proceeding commenced thereby. These Rules may not be amended without the express written approval of ICANN.

I. Inter-Registrar Transfer

A. Holder-Authorized Transfers

1. Registrar Requirements

Registered Name Holders must be able to transfer their domain name registrations between Registrars provided that the Gaining Registrar's transfer process meets the minimum standards of this policy and that such transfer is not prohibited by ICANN or Registry policies. Inter-Registrar domain name transfer processes must be clear and concise in order to avoid confusion. Further, Registrars should make reasonable efforts to inform Registered Name Holders of, and provide access to, the published documentation of the specific transfer process employed by the Registrars.

1.1 Transfer Authorities

The Administrative Contact and the Registered Name Holder, as listed in the Losing Registrar's or applicable Registry's (where available) publicly accessible WHOIS service are the only parties that have the authority to approve or deny a transfer request to the Gaining Registrar. In the event of a dispute, the Registered Name Holder's authority supersedes that of the Administrative Contact.

Registrars may use Whois data from either the Registrar of Record or the relevant Registry for the purpose of verifying the authenticity of a transfer request; or from another data source as determined by a consensus policy.

2. Gaining Registrar Requirements

For each instance where a Registered Name Holder requests to transfer a domain name registration to a different Registrar, the Gaining Registrar shall:

2.2 Request, by the transmission of a "transfer" command as specified in the Registrar Tool Kit, that the Registry Operator database be changed to reflect the new Registrar.

2.2.3 The FOA labeled "Initial Authorization for Registrar Transfer" shall expire under the following circumstances:

2.2.4 If the FOA expires pursuant to one of the aforementioned circumstances described in I.A.2.2.3.1 – I.A.2.2.3.4, prior to submitting the "transfer" request to the registry, in order to proceed with the transfer, the Gaining Registrar must re-authorize the transfer request via a new FOA.

3. Obligations of the Registrar of Record

4. Registrar Coordination

4.6 Transfer Emergency Action Contact

5. Requirements for the “ClientTransferProhibited” Status and “AuthInfo” Codes

6. Registry Requirements

7. Records of Registration

Each Registrar shall require its customer, the Registered Name Holder, to maintain its own records appropriate to document and prove the initial domain name registration date.

8. Effect on Term of Registration

The completion by Registry Operator of a holder-authorized transfer under Section I.A shall result in a one-year extension of the existing registration, provided that in no event shall the total unexpired term of a registration exceed ten (10) years.

B. ICANN-Approved Transfers

1. Transfer of the sponsorship of all the registrations sponsored by one Registrar as the result of (i) acquisition of that Registrar or its assets by another Registrar, or (ii) lack of accreditation of that Registrar or lack of its authorization with the Registry Operator, may be made according to the following procedure:

2. Upon satisfaction of these two conditions, Registry Operator will make the necessary one-time changes in the Registry database for no charge, for transfers involving 50,000 name registrations or fewer. If the transfer involves registrations of more than 50,000 names, Registry Operator will charge the gaining Registrar a one-time flat fee of US$ 50,000.

C. Transfer Dispute Resolution Policy

Procedures for handling disputes concerning inter-registrar transfers are set forth in the Transfer Dispute Resolution Policy. Procedures in this policy must be followed by the applicable Registry Operators and ICANN accredited Registrars.

II. Inter-Registrant Transfer (Change of Registrant)

A. Definitions

1. This policy uses the following terms:

1.1 "Change of Registrant" means a Material Change to any of the following:

B. Availability of Change of Registrant

1. In general, registrants must be permitted to update their registration/Whois data and transfer their registration rights to other registrants freely.

2. A Registrar must deny a Change of Registrant request under the following circumstances:

3. In the following circumstances, the Change of Registrant process described in Section II.C below does not apply:

C. Change of Registrant Process

1. To process a Change of Registrant from the Prior Registrant to a New Registrant, the Registrar must do all of the following:

2. The Registrar must impose a 60-day inter-registrar transfer lock following a Change of Registrant, provided, however, that the Registrar may allow the Registered Name Holder to opt out of the 60-day inter-registrar transfer lock prior to any Change of Registrant request.

In any dispute relating to Inter-Registrar domain name transfers, Registrars are encouraged to first of all attempt to resolve the problem among the Registrars involved in the dispute. In cases where this is unsuccessful and where a registrar elects to file a dispute, the following procedures apply. It is very important for Registrars to familiarize themselves with the Transfer Dispute Resolution Policy (TDRP) as described in this document before filing a dispute. Transfer dispute resolution fees can be substantial. It is critical that Registrars fully understand the fees that must be paid, which party is responsible for paying those fees and when and how those fees must be paid.

This version of the TDRP and corresponding procedures will apply to all Complaints filed on or after 1 December 2016.

1. Definitions

1.1 Complainant

A party bringing a Complaint under the TDRP. A Complainant may be either a Losing Registrar (in the case of an alleged fraudulent transfer) or a Gaining Registrar (in the case of an improper NACK) under this Policy.

1.2 Complaint

The initial document in a TDRP proceeding that provides the allegations and claims brought by the Complainant against the Respondent.

1.3 Dispute Resolution Panel

The Dispute Resolution Panel shall mean an administrative panel appointed by a Dispute Resolution Provider ("Provider") to decide a Complaint concerning a dispute under the TDRP.

1.4 Dispute Resolution Provider

The Dispute Resolution Provider must be an independent and neutral third party that is neither associated nor affiliated with the Respondent, Complainant, or the Registry Operator under which the disputed domain name is registered. ICANN shall have the authority to accredit one or more independent and neutral Dispute Resolution Providers according to criteria developed in accordance with the TDRP.

1.5 Form of Authorization – FOA

The standardized form of consent that the Gaining Registrar and Losing Registrar are required to use to obtain authorization from the Registrant or Administrative Contact in order to properly process the transfer of domain name sponsorship from one Registrar to another.

1.6 Gaining Registrar

The registrar who seeks to become the Registrar of Record by submitting a transfer request.

1.7 Invalid Transfer

A transfer that is found non-compliant with the Transfer Policy.

1.8 Losing Registrar

The registrar who was the Registrar of Record at the time a request for the transfer of domain is submitted.

1.9 NACK

A denial of a request for transfer by the Losing Registrar.

1.10 Registrant

The individual, organization, or entity that holds the right to use a specific domain name for a specified period of time.

1.11 Registrar of Record

The Registrar who sponsors a domain name at the registry.

1.12 Registry (Registry Operator)

The organization authorized by ICANN to provide registration services for a given TLD to ICANN-accredited Registrars.

1.13 Respondent

A party against whom a Complaint is brought. Under the TDRP, the Respondent can be a Losing Registrar in the case of an improper (NACK), a Gaining Registrar in the case of an alleged fraudulent transfer, or the Registrar of Record.

1.14 Supplemental Rules

The Supplemental Rules shall mean those rules adopted by the Provider administering a proceeding to supplement the TDRP. Supplemental Rules shall be consistent with the TDRP and shall cover topics such as fees, word and page limits and guidelines, the means for communicating with the Provider, and the form of cover sheets.

1.15 Transfer Policy

The ICANN Consensus Policy governing the transfer of sponsorship of registrations between registrars as referenced in the Registry-Registrar Agreement executed between a Registrar and the Registry, as well as the Registrar Accreditation Agreement which is executed between ICANN and all ICANN - accredited registrars.

2. Dispute Resolution Process

2.1 Filing a Complaint

The Complainant may file a Complaint with a Dispute Resolution Provider. The decision of the Dispute Resolution Panel is final, except as it may be appealed to a court of competent jurisdiction in accordance with Section 3.4 of the TDRP.

2.2 Statute of Limitations

A dispute must be filed no later than twelve (12) months after the alleged violation of the Transfer Policy. In the case where a Losing Registrar alleges that a transfer was in violation of the Transfer Policy, the date the transfer was completed shall be deemed the date on which the "alleged violation" took place. In the case where a Gaining Registrar alleges that a transfer should have taken place, the date on which the NACK (as defined below) was received by the Registry, shall be deemed the date on which the "alleged violation" took place.

3. Dispute Procedures

3.1 Registrar files a Request for Enforcement with a Dispute Resolution Provider

3.1.3 The Complaint may relate to more than one domain name, provided that the domain names involve the same Complainant and Respondent and that the claims arise out of the same or similar factual circumstances.

3.1.4 The Complaint shall annex the following documentary evidence (as applicable and available) in electronic form if possible, together with a schedule indexing such evidence:

3.2 Respondent shall have seven (7) calendar days from receipt of the Complaint to prepare a Response to the Complaint ("Response").

3.3 Fees for Dispute Resolution Service

3.4 Availability of Court Proceedings

The procedures set forth above shall not prevent a Registrar from submitting a dispute to a court of competent jurisdiction for independent resolution before such administrative proceeding is commenced or after such proceeding is concluded. If a Dispute Resolution Panel decides a domain name registration should be transferred (either to the Gaining Registrar, or alternatively, back from the Gaining Registrar to the Losing Registrar), such Registrar will wait fourteen (14) calendar days after it is informed of the decision before implementing that decision. The Registry will then implement the decision unless it has received from either of the parties to the dispute during that fourteen (14) calendar day period official documentation (such as a copy of a complaint, file-stamped by the clerk of the court) that a lawsuit has commenced with respect to the impacted domain name(s). If such documentation is received by the Registry, as applicable, within the fourteen (14) calendar day period, the decision will not be implemented until (i) evidence is presented that the parties have resolved such dispute; (ii) evidence is presented that the lawsuit has been dismissed or withdrawn; or (iii) a copy of an order from such court dismissing the lawsuit or ordering certain actions with respect to the domain name.

3.5 Decision Publication

• ICANN's  Registrants' Benefits and Responsibilities
• ICANN's  Registrant Educational Materials

Umowa dotycząca rejestracji domeny .eu

w NetArt Registrar Sp. z o.o.

Niniejsza Umowa zawierana jest między NetArt Registrar Sp. z o.o. z siedzibą w Krakowie, ul. Pana Tadeusza 2, 30-727 Kraków, Polska, wpisaną do Rejestru Przedsiębiorców Krajowego Rejestru Sądowego prowadzonego przez Sąd Rejonowy dla Krakowa - Śródmieścia w Krakowie XI Wydział Gospodarczy KRS pod numerem 0000532637 z kapitałem zakładowym w wysokości 650.000 PLN (słownie: sześćset pięćdziesiąt tysięcy złotych), w całości wpłaconym, REGON: 120764285, NIP: 6751398383, zwaną w dalszej części Umowy "Rejestratorem", a Abonentem domeny internetowej reprezentowanym przez upoważnionego Partnera.

I. Definicje



1. Abonent - osoba fizyczna lub prawna, a także podmiot nieposiadający osobowości prawnej, któremu szczególne przepisy przyznają zdolność do czynności prawnych, który w celu rejestracji domeny internetowej zawiera z Rejestratorem niniejszą Umowę.
2. Partner - podmiot upoważniony przez Abonenta do reprezentowania go przed Rejestratorem, posiadający jednocześnie stosowne porozumienie z Rejestratorem.
3. Operator Rejestru - European Registry for Internet Domains vzw / asbl, Diamant Building, A. Reyerslaan 80, 1030 Brussels, Belgium, podmiot odpowiedzialny, zarządzający i zezwalający na rejestrację domen .eu.
4. Konsument - osoba fizyczna zawierająca umowę niezwiązaną bezpośrednio z prowadzoną przez nią działalnością gospodarczą lub zawodową.
5. WHOIS - ogólnodostępna baza danych Abonentów domen .eu.
6. Domena internetowa (domena) - unikalny ciąg dozwolonych znaków alfanumerycznych, składający się z nazwy oraz rozszerzenia .eu
7. Rejestracja domeny - umieszczenie nazwy domeny wraz z odpowiadającymi jej adresami serwerów nazw w bazie Operatora Rejestru.
8. Kod AuthInfo - unikalny ciąg znaków, służący do dokonywania operacji na domenie, w tym do dokonywania jej transferu.
9. Obsługa administracyjna i techniczna - zespół czynności niezbędnych do zarządzania domeną, które obejmują między innymi takie czynności jak: zarządzanie danymi przekazanymi przez Abonenta, udostępnienie systemów przetwarzania tych danych, wydawanie kodów AuthInfo, transfer oraz konfiguracja domeny.
10. Okres abonamentowy - czas na jaki rejestrowana jest domena.
11. ADR - ang. Alternative Dispute Resolution, tłum. Alternatywne Rozstrzyganie Sporów.

II. Postanowienia Ogólne

1. NetArt Registrar Sp. z o.o. jest akredytowanym przez EURid Rejestratorem domen .eu. Korzystając z usług firmy NetArt Registrar Sp. z o.o. Abonent akceptuje warunki rejestracji domeny przedstawione w niniejszej Umowie, która jest zgodna z zasadami i warunkami ustalonymi przez EURid, dostępnymi pod adresem: https://eurid.eu/pl/strona-glowna/ tj. Warunkami rejestracji nazw domen .eu oraz Polityką rejestracyjną nazwa domen .eu oraz innymi dokumentami, do których one odsyłają (dalej „Warunki” i „Polityka”).
2. Niniejsza Umowa nie stanowi upoważnienia dla Partnera do reprezentowania Rejestratora przed Abonentem.
3. Zawarcie pomiędzy Abonentem a Rejestratorem niniejszej Umowy, następuje poprzez złożenie przez Abonenta i przekazanie Rejestratorowi za pośrednictwem Partnera:
   
   
   1. oświadczenia o akceptacji treści niniejszej Umowy,
   2. zamówienia rejestracji domeny skutkującego zarejestrowaniem jej przy użyciu systemu teleinformatycznego Partnera.
4. Wszelkie obowiązki Abonenta wynikające z zawartej z Rejestratorem Umowy, Abonent wykonuje za pośrednictwem Partnera.
5. Partner ponosi odpowiedzialność za istnienie i zakres umocowania do działania w imieniu Abonenta.
6. Abonent przyjmuje do wiadomości i zgadza się, że rejestracja domeny odbywa się na zasadzie pierwszeństwa, w związku z czym Rejestrator nie może mu zagwarantować rejestracji wskazanej domeny.
7. Abonent przyjmuje do wiadomości odpłatny charakter usługi rejestracji domeny i wyraża zgodę na dokonywanie płatności z tytułu rejestracji domeny, jeszcze przed jej zarejestrowaniem.
8. Abonent oświadcza, iż zapoznał się z treścią niniejszej Umowy i ją w całości akceptuje.
9. Abonent oświadcza, że żąda  rozpoczęcia procesu rejestracji domeny przed upływem 14 dni od daty prawidłowo złożonego zamówienia na stronie Partnera.
10. Abonent przyjmuje do wiadomości, że podmiotem odpowiedzialnym za zobowiązanie do rejestracji domeny jest Rejestrator.

III. Obowiązki Partnera wobec Abonenta

1. Partner zobowiązany jest przedstawić niniejszą Umowę Abonentowi przed przystąpieniem do procesu rejestracji domeny.
2. Partner jest zobowiązany zapewnić obsługę administracyjną i techniczną rejestrowanej domeny, a w szczególności zapewnić dostęp do systemu teleinformatycznego umożliwiającego wprowadzanie danych osobowych podanych przez Abonenta, ich zmianę, a także zmianę konfiguracji domeny.
3. Abonent ma możliwość dochodzenia roszczeń reklamacyjnych za niewykonanie lub niewłaściwe wykonanie Umowy o rejestrację domeny za pośrednictwem Partnera. Partner zobowiązany jest do przekazania reklamacji Abonenta Rejestratorowi, który rozstrzyga reklamację i przekazuje odpowiedź Partnerowi.

IV. Rejestracja Domeny

1. Rejestracja domeny.eu odbywa się na podstawie:
   
   
   1. umowy akredytacyjnej zawartej pomiędzy Rejestratorem a European Registry for Internet Domains vzw / asbl, Diamant Building, A. Reyerslaan 80, 1030 Brussels, Belgium,
   2. umowy o reprezentację Abonenta przed Rejestratorem zawartej przez Abonenta z Partnerem.
   
   
2. Obsługę administracyjną i techniczną dotyczącą rejestracji i utrzymania domeny wykonuje Partner na podstawie zawartej z Abonentem umowy o reprezentację Abonenta przed Rejestratorem.
3. Rejestracja domeny następuje poprzez umieszczenie domeny w bazie Operatora Rejestru na wniosek Rejestratora. Rejestracja domeny odbywa się za pośrednictwem Partnera.
4. W celu dokonania rejestracji Abonent zobowiązuje się podać za pośrednictwem Partnera następujące dane:
   
   
   1. imię i nazwisko albo pełną nazwę w przypadku podmiotów nie będących osobami fizycznymi,
   2. adres zamieszkania albo siedziby,
   3. numer PESEL albo inny numer ewidencyjny w sposób jednoznaczny identyfikujący Abonenta,
   4. adres poczty elektronicznej,
   5. numer telefonu oraz numer faksu o ile występuje.
   
   
5. Abonent zobowiązuje się do podania prawdziwych danych oraz wyraża zgodę na ujawnienie ich w ogólnodostępnej bazie WHOIS w zakresie wskazanym w Warunkach i Polityce. Abonent przyjmuje do wiadomości, że Operator Rejestru ma prawo odrzucenia wniosku o rejestrację domeny lub wycofania nazwy domeny, dla której Abonent przedstawił dane niekompletne lub niedokładne.
6. Abonent zobowiązuje się do dokonywania aktualizacji danych, o których mowa w pkt. IV.4 poprzez zawiadomienie o każdorazowej ich zmianie Partnera. Abonent zobowiązuje się do uaktualniania tych danych tak, aby były prawdziwe i kompletne
7. Abonent przyjmuje do wiadomości i akceptuje możliwość umieszczenia w kwarantannie domeny lub anulowania domeny w przypadku naruszenia przez Abonenta Warunków lub Polityki.
8. Rejestrator ponosi odpowiedzialność wobec Abonenta za zachowanie należytej staranności w procesie rejestracji domeny.
9. Abonent przyjmuje do wiadomości, że rejestracja domeny następuje na czas określony, a zawarta pomiędzy Rejestratorem a Abonentem Umowa o rejestrację domeny wygasa z upływem ostatniego dnia Okresu abonamentowego. Abonent zostanie powiadomiony przez Partnera co najmniej dwukrotnie za pomocą poczty elektronicznej o zbliżającym się terminie upływu Okresu abonamentowego rejestracji domeny, w przypadku jej wygaśnięcia - Abonent otrzyma co najmniej jedno dodatkowe powiadomienie. Abonent gwarantuje, że podany przez niego adres e-mail jest adresem poprawnie działającym.
10. Po wygaśnięciu Umowy o rejestrację domeny przez okres 40 dni Abonent posiada możliwość rejestracji domeny na kolejny Okres abonamentowy liczony każdorazowo od daty wygaśnięcia domeny (dalej: przywrócenie domeny). Przywrócenie takie jest odpłatne zgodnie z cennikiem dostępnym na stronie Partnera. Po upływie wyżej wskazanego terminu domena zostanie usunięta z bazy Rejestratora i bazy Operatora Rejestru.
11. Abonent zobowiązuje się nie rejestrować domeny w złej wierze ani do celów niezgodnych z prawem.

V. Transfer Domeny

1. Transfer domeny przebiega zgodnie z zasadami określonymi w Polityce.
2. Transfer domeny do Rejestratora wymaga:
   
   
   1. złożenia zamówienia transferu za pośrednictwem Partnera,
   2. przekazania kodu AuthInfo kolejno: przez innego akredytowanego rejestratora Abonentowi, przez Abonenta Rejestratorowi za pośrednictwem Partnera i przez Rejestratora do Operatora Rejestru.
   
   
3. Abonent ma możliwość zmiany podmiotu świadczącego usługę rejestracji domeny z Rejestratora na inny wybrany podmiot. W tym celu Abonent zwraca się do Rejestratora za pośrednictwem Partnera o wydanie kodu AuthInfo.
4. Partner jest zobowiązany poinformować Abonenta o odrzuceniu transferu.
5. W przypadku przeniesienia domeny od Rejestratora rozwiązaniu ulega niniejsza Umowa pomiędzy Abonentem a Rejestratorem.

VI. Ochrona Danych Osobowych

1. Rejestrator ma prawo do przetwarzania danych osobowych Abonenta w postaci:
   
   
   1. imienia i nazwiska,
   2. adresu zamieszkania,
   3. numeru PESEL lub innego numeru ewidencyjnego jednoznacznie identyfikującego Abonenta,
   4. adresu poczty elektronicznej,
   5. numeru telefonu oraz numeru faksu o ile występuje,
   6. imienia i nazwiska osoby upoważnionej do składania oświadczeń woli w imieniu Abonenta niebędącego osobą fizyczną.
   
   
2. W celu rejestracji domeny, oraz możliwości rejestracji domeny na kolejny Okres abonamentowy zgodnie z punktem IV.9, dobrowolne, aczkolwiek konieczne jest podanie danych określonych w pkt. VI.1. Dane te przekazywane są za pośrednictwem Partnera na potrzeby wykonania obowiązków Rejestratora wynikających z umowy akredytacyjnej z EURid
3. Partner powinien zapewnić Abonentowi możliwość wglądu do jego danych i możliwość ich poprawiania. Wszelkie czynności związane z poprawianiem, uzupełnianiem, usunięciem danych osobowych Abonent może wykonywać za pośrednictwem Partnera.
4. Rejestrator może przekazać dane osobowe Abonenta w celu wykonania postanowień umowy akredytacyjnej z EURid następującym podmiotom:
   1. European Registry for Internet Domains vzw / asbl, Diamant Building, A. Reyerslaan 80, 1030 Brussels, Belgium
5. Abonent oświadcza, iż wyraża zgodę na przetwarzanie jego danych osobowych przez Rejestratora. Zgoda Abonenta obejmuje także zgodę na przetwarzanie danych przez podmiot wymieniony w pkt. VI. 4, a także zgodę na umieszczenie danych w bazie WHOIS. Abonent oświadcza ponadto, iż został poinformowany przez Partnera o:
   
   
   1. danych rejestrowych Rejestratora,
   2. celu i zakresie zbierania i przetwarzania danych Abonenta przez Rejestratora,
   3. prawie wglądu do swoich danych i ich poprawiania,
   4. uprawnieniach do żądania zaprzestania przetwarzania danych oraz prawie wniesienia sprzeciwu wobec przetwarzania danych, wynikających z art. 32 ust. 1 pkt 7 i 8 ustawy o ochronie danych osobowych (Dz. U. z 2015 r., poz. 2135).
   
   
6. Rejestrator zobowiązuje się nie przetwarzać danych osobowych Abonenta w sposób sprzeczny z celem przetwarzania, a także sprzeczny z zasadami przetwarzania danych zawartymi w ustawie o ochronie danych osobowych.
7. Rejestrator zobowiązuje się przedsięwziąć uzasadnione środki ostrożności mające na celu ochronę danych osobowych Abonenta przed utratą, niewłaściwym użyciem, nieupoważnionym dostępem lub ujawnieniem, zmianą lub zniszczeniem.
8. Żądanie zaprzestania przetwarzania danych przez Abonenta, Rejestrator może traktować jako naruszenie przez Abonenta niniejszej Umowy ze skutkiem w postaci wyrejestrowania domeny.

VIII. Obowiązek Przestrzegania Prawa

1. Abonent oświadcza, iż rejestrowana nazwa domeny nie narusza praw osób trzecich, w szczególności prawa ochronnego z tytułu rejestracji znaku towarowego, z tytułu ochrony patentowej, prawa do tytułu prasowego, praw autorskich majątkowych oraz osobistych, prawa do firmy, a także innych praw wyłącznych przyznanych przez przepisy prawa lub umowy międzynarodowe osobom trzecim. Rejestrowana nazwa domeny nie może naruszać dóbr osobistych osób trzecich, w szczególności zawierać treści uznawanych za obraźliwe, czy też zastrzeżonych na mocy przepisów prawa. Rejestrator zastrzega sobie prawo dochodzenia odszkodowania od Abonenta w przypadku gdyby osoby trzecie dochodziły swoich roszczeń względem Rejestratora z tytułu zarejestrowania danej nazwy domeny.
2. W przypadku uzyskania przez Rejestratora informacji o korzystaniu z usługi przez Abonenta niezgodnie z niniejszą Umową lub z przepisami prawa, Rejestrator ma prawo przetwarzać dane osobowe Abonenta w celu ustalenia jego odpowiedzialności, a także przekazać te dane odpowiednim organom władzy publicznej.
3. W przypadku uzyskania wiarygodnej wiadomości o bezprawnym charakterze danych dostarczonych przez Abonenta, Rejestrator ma prawo uniemożliwić dostęp do tych danych, a także zablokować świadczoną usługę.
4. Spory wynikłe na tle naruszenia praw osób trzecich w przypadku wyboru procedury alternatywnego rozstrzygania sporów rozpatrywane będą przed jednym z dostawców usług wymienionych na stronie internetowej EURid (postępowanie ADR).
5. Abonent przyjmuje do wiadomości, że ma obowiązek uczestniczyć w postępowaniu ADR w przypadkach określonych w Warunkach rejestracji nazw domen .eu dostępnych na stronie EURid.
6. Abonent oświadcza, iż w przypadku rozpatrzenia sporu o domenę zgodnie z pkt. VII.4 w sposób dla niego niekorzystny, Abonent akceptuje możliwość zawieszenia domeny, a także możliwość utraty prawa do korzystania z domeny i przekazania go innemu podmiotowi wskazanemu w orzeczeniu kończącym postępowanie.
7. W sytuacji opisanej w pkt. VII. 6 Umowa o rejestrację domeny zawarta pomiędzy Abonentem a Rejestratorem ulega rozwiązaniu.
8. Opisane powyżej rozstrzyganie sporów przez sąd polubowny nie wyłącza właściwości sądów polskich dla spraw wynikłych na tle obowiązywania niniejszej Umowy. Wszelkie spory mogące wyniknąć z Umowy pomiędzy Abonentem a Rejestratorem, którym nie uda się zapobiec w drodze postępowania reklamacyjnego, rozstrzygane będą przez sąd powszechny, właściwy dla siedziby Rejestratora, z tym że w przypadku sporów z Abonentami będącymi konsumentami, sądem właściwym będzie sąd właściwy dla miejsca zamieszkania (siedziby) strony pozwanej. Strony zgodnie ustalają, iż miejscem świadczenia usługi rejestracji domeny jest siedziba Rejestratora.

VIII. Postępowanie Reklamacyjne

1. Reklamacja Abonenta w związku z niewykonaniem lub nienależytym wykonaniem usług winna zostać przekazana Rejestratorowi za pośrednictwem Partnera w formie pisemnej i określać:
   1. dane Abonenta umożliwiające kontakt z nim,
   2. nazwę domeny, której dotyczy,
   3. zarzuty Abonenta,
   4. okoliczności uzasadniające reklamację,
   5. ewentualny żądany sposób usunięcia zarzucanego naruszenia.
2. Rejestrator zobowiązany jest udzielić pisemnej odpowiedzi na reklamację, w terminie 14 dni od daty jej otrzymania od Partnera, wskazując, czy uznaje reklamację oraz w jaki sposób zamierza ją rozstrzygnąć lub informując o braku podstaw do uznania reklamacji wraz z uzasadnieniem swojego stanowiska. W przypadku konieczności wyjaśnienia dodatkowych okoliczności związanych z usługami świadczonymi na rzecz Rejestratora przez podmioty, za które Rejestrator nie ponosi odpowiedzialności, przesyła on Partnerowi w terminie 7 dni informację o potrzebie wyjaśnienia tych okoliczności. Odpowiedź na reklamację przekazywana jest Partnerowi, który zobowiązany jest dostarczyć taką odpowiedź Abonentowi, zgodnie z procedurą reklamacyjną wynikającą z umowy między Partnerem a Abonentem.

IX. Zmiana Umowy

1. Rejestrator zastrzega sobie prawo zmiany niniejszej Umowy w sposób konieczny dla spełnienia postanowień umowy z EURid lub postanowień innych obowiązujących Rejestratora dokumentów określonych umową z EURid. O zmianie Umowy Rejestrator poinformuje Abonenta drogą elektroniczną na adres poczty e-mail Abonenta lub adres administracyjny lub też za pośrednictwem Partnera. W przypadku zmiany niniejszej Umowy, Abonent będący konsumentem ma prawo do wniesienia sprzeciwu w terminie 14 dni od chwili poinformowania Abonenta przez Rejestratora lub jego Partnera o zmianie Umowy. Termin ten dla Abonenta nie będącego Konsumentem wynosi 7 dni. Brak wniesienia sprzeciwu będzie oznaczał zaakceptowanie przez Abonenta zmienionej treści Umowy w całości.
2. W przypadku wniesienia przez Abonenta sprzeciwu, Rejestrator ma prawo do potraktowania sprzeciwu jako oferty wcześniejszego rozwiązania Umowy o rejestrację domeny. Sprzeciw powinien być wniesiony w formie pisemnej za pośrednictwem Partnera oraz zawierać wszystkie dane Abonenta, a także nazwę domeny internetowej.

X. Postanowienia Końcowe

1. Dla wykonywania niniejszej Umowy właściwe jest prawo polskie.
2. Rozwiązanie, wygaśnięcie lub nieważność umowy między Partnerem a Abonentem powoduje konieczność zawarcia nowej umowy między Abonentem a wybranym przez niego Partnerem do końca Okresu abonamentowego. Jeżeli taka umowa nie zostanie zawarta przed końcem tego okresu, Rejestrator ma prawo odmówić ponownej rejestracji domeny. W przypadku rozwiązania, wygaśnięcia lub nieważności umowy między Partnerem a Abonentem, Rejestrator nie będzie zapewniał we własnym zakresie obsługi administracyjnej i technicznej dla domeny Abonenta.
3. Abonent będący Konsumentem ma prawo odstąpienia od Umowy o rejestrację domeny bez podania przyczyn w terminie 14 dni od daty jej zawarcia. Odstąpienie to wykonuje się poprzez złożenie oświadczenia Partnerowi, który zobowiązany jest takie oświadczenie przekazać Rejestratorowi.
4. Wszelkie sprawy związane z rejestracją domeny, jej obsługą administracyjną i techniczną, anulowaniem rejestracji, usunięciem domeny lub jej transferem będą rozpatrywane przez Rejestratora za pośrednictwem Partnera. Abonent nie będzie w tym celu kontaktował się bezpośrednio z Rejestratorem.
5. Rejestrator, pod warunkiem zachowania należytej staranności, nie ponosi odpowiedzialności za niepowodzenie w rejestracji domeny oraz zmian danych, na które została zarejestrowana domena, z przyczyn od siebie niezależnych w tym z przyczyn leżących po stronie współpracujących Operatorów Rejestru lub Partnerów.
6. Rejestrator nie ponosi odpowiedzialności za zablokowanie lub usunięcie domeny z przyczyn od siebie niezależnych.
7. Odpowiedzialność Rejestratora ograniczona jest do wartości wniesionych przez Abonenta opłat z tytułu rejestracji domeny. Rejestrator nie ponosi odpowiedzialności za utracone przez Abonenta korzyści.
8. Rejestrator nie ponosi odpowiedzialności za skutki bezprawnych działań Abonenta oraz za skutki kroków podjętych w celu likwidacji bezprawnych zachowań Abonenta.
9. Rejestrator nie ponosi odpowiedzialności za działania lub zaniechania Partnera wynikłe na tle obowiązywania umowy między Partnerem a Abonentem.
10. Partner będzie odpowiedzialny za wszelkie działania oraz zaniechania Abonenta wynikające z niniejszej Umowy.
11. Postanowienia niniejszej Umowy zawarte w pkt. X.7 nie są wiążące względem Abonenta będącego konsumentem w rozumieniu Ustawy z dnia 23.04.1964 Kodeks Cywilny (Dz. U Nr 16, poz. 93) z późniejszymi zmianami.
12. Postanowienia niniejszej Umowy nie wyłączają stosowania przepisów powszechnie obowiązującego prawa.
13. Niniejsza Umowa obowiązuje Abonenta od chwili złożenia przez niego za pośrednictwem Partnera zamówienia rejestracji domeny.
14. Wzór Umowy o rejestrację domeny .eu w NetArt Registrar Sp. z o.o. obowiązuje od dnia 16.05.2016 r.

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Community cookies. They allow you to share content prepared by us via external social media, as well as to link accounts on such media to our site and its functionalities. They are also responsible for recording a user's activities, and the information they acquire can be used for advertising activities on individual social media.

As part of the use of cookies, we may acquire information such as (1) individual user ID, (2) IP address, (3) information about the operating system and web browser, (4) information about the subpages viewed, (5) information about the source of the user – the source of entry to the Company's website, (6) information about the approximate location of the user limited to their locality, (7) information about the language in which the user displays the website, (8) information about the time spent on the website, and (9) other information about the user's use of the website and the subpages viewed.

Settings of cookies other than session cookies are saved for a period of one year after consent has been given. After this time, the cookie settings need to be re-selected using the cookie management tool. You can change your cookie settings at any time using the tool linked at the bottom of the privacy policy.

Third-party vendor tools – data recipients

As part of the website, for the purposes listed above, we may use the following tools provided by third-party vendors who are also recipients of information from website users' cookies:

Google Analytics, provided by Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Grand Canal Dock, Dublin 4, D04 V4X7, Ireland). Google Analytics is an online tool for analysing Web website statistics.

Google Ads, provided by Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Grand Canal Dock, Dublin 4, D04 V4X7, Ireland). Google Ads is Google's advertising service that allows sponsored links to be displayed in Google's search results and on Google AdSense partner websites, sold under the CPC and CPM model.

Google Tag Manager, provided by Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Grand Canal Dock, Dublin 4, D04 V4X7, Ireland). Google Tag Manager is a tag management system that allows you to quickly and easily update tracking codes and related code snippets (tags) on your website or mobile application.

Meta Ads, provided by Meta Platforms Ireland Limited (Block J, Serpentine Avenue, Dublin 4 Ireland). Meta Ads is an advertising system that allows you to advertise simultaneously on the Meta platform (Facebook), Instagram, Messenger and Audience Network.

Adform, provided by Adform A/S (Silkegade 3B, ST. & 1., 1113 Copenhagen, Denmark). Adform is a tool that allows digital ads to be displayed on devices connected to the Internet.

Microsoft Ads, provided by Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin, Ireland 18, D18 P521). Microsoft Ads is an advertising tool that provides pay-per-click ads on search engines, as well as on other sites, mobile apps and videos.

LinkedIn Ads, provided by Linkedin Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland). Linkedin Ads is a tool that allows you to target ads to Linkedin users.

Hotjar, provided by Hotjar Limited (Dragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141 Malta). Hotjar is a tool that enables analysis of user behavior and how users navigate the site.

In each provider's privacy policy, you'll learn more about how providers use the data they collect when you use their partners' sites and apps.

In addition, your personal data may be transferred to the following categories of entities: marketing service providers, advertising service providers, social network providers, analytics service providers, entities providing other services necessary for the Company to provide electronic services.

Transfer of personal data outside the European Economic Area

As part of the use of cookies, some of the information may be transferred to service providers or their subcontractors who are based outside the European Economic Area, i.e. in the United States. On 10 July 2023, the European Commission adopted a new decision finding an adequate level of protection for personal data provided by the so-called 'EU-US Data Privacy Framework'. Under this decision, the European Commission concluded that the changes made by the United States of America to its legislation provide an adequate degree of protection for personal data transferred by private and public entities from the territory of the European Economic Area to organisations in the US that ensure compliance with the new "EU-US Data Protection Framework." A list of these organisations has been published by the US Department of Commerce (Data Privacy Framework Program). The transfer of data to these organisations is possible without the need for additional permits or legal instruments such as standard contractual clauses.

With respect to US entities that are not enrolled in the Data Privacy Framework Program, the legal basis for the transfer will be the obligation of the entity to which your personal data will be disclosed to apply the provisions of the standard data protection clauses issued under European Commission Implementing Decision 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries under Regulation (EU) 2016/679 of the European Parliament and of the Council. The content of these clauses is publicly available on the Internet in the EUR-lex electronic database of European Union legislation. Under these clauses, additional safeguards related to the transfer of data outside the European Economic Area have been introduced. If you would like more information, please feel free to contact the Client Service Department.

Rights in connection with the processing of personal data

In connection with the processing of your personal data by the Company, you have the following rights:

• The right of access to personal data – entitles you to access your personal data and obtain information about the rules for its processing
• The right to obtain a copy of your personal data – entitles you to request a copy of your personal data under processing
• The right to rectification of personal data  – entitles you to request the rectification of inaccurate personal data or the completion of personal data
• The right to erasure of personal data – entitles you to request the erasure of your personal data undergoing processing
• The right to restrict the processing of personal data – entitles you to request the restriction of the processing of your personal data to storage activities, excluding undertaking other operations on your personal data
• The right to data portability – entitles you to receive your personal data in a structured, commonly used machine-readable format and send it to another entity
• The right to object to the processing of personal data – entitles you to request the cessation of the processing of your personal data for specific purposes
• The right to withdraw consent to the processing of personal data – entitles you to withdraw at any time your consent to the processing of your personal data for specific purposes, which does not affect the lawfulness of processing activities prior to the withdrawal of consent
• The right to lodge a complaint with a supervisory authority – entitles you to lodge a complaint with the President of the UODO (Personal Data Protection Office) about the processing of your personal data by the controller.

To exercise the above rights, please contact the Company's Customer Service Department. You can raise any objections to the way your request is handled directly with the Data Protection Officer.

Setting the conditions for storing and accessing cookies

The conditions for storing and accessing cookies can also be specified using the settings of the software installed on the device used. Please refer to the instructions for the most popular web browsers.

• Chrome
• Firefox
• Opera
• Safari
• Microsoft Edge

Other information

With the exception of essential cookies, activation of all other cookies is completely voluntary.

As part of the use of cookies, we may process data in an automated manner, by evaluating selected factors about the users of the website so that we can analyse their behaviour, which allows us to better tailor the displayed content to the individual preferences and interests of the users.

Information on the rules governing the processing of personal data at the Company is reviewed on an ongoing basis and updated as necessary. You can read up-to-date information in this regard on the website. If you have further questions, the Customer Service Department and the Data Protection Officer are at your service.

Change your privacy settings

Information as of 07.12.2023.

Identity and contact details of the controller

The Controller of your personal data is NetArt Registrar sp. z o.o. with its registered office in Cracow (KRS number: 0000532637).

Contact with NetArt Registrar is possible using:

• traditional mail to the address ul. Pana Tadeusza 2, 30-727 Cracow
• email to info@netart-registrar.com

Data Protection Officer

Please be advised that we have appointed a Data Protection Officer. The function of the NetArt Registrar's Data Protection Officer is performed by Daniel Trędkiewicz.

Contact with the NetArt Registrar's Data Protection Officer regarding data protection matters is possible via email iod@netart-registrar.com

Purposes, legal basis and duration of personal data processing

The purposes, legal basis and duration of the processing of your personal data depend on the nature of the relationship between you and the company. Read the information for:

Registrants

As part of your relationship with NetArt Registrar, your personal data may be processed for the following purposes:

Conducting correspondence. The legal basis for the processing of your personal data will be the realisation of the legitimate interest of NetArt Registrar, which is to conduct correspondence within the framework of its business activities (Article 6(1)(f) of the GDPR). Your personal data will be processed for the duration of the correspondence and thereafter until the expiry of the statute of limitations for any claims related to the correspondence (as a rule, the statute of limitations expires at the end of the calendar year after the expiry of three or six years from the due date of the claim) or the statute of limitations for the possibility of imposing an administrative fine.

Publication of Registrants' data in the Whois database. Under the requirements imposed by ICANN, NetArt Registrar, as an accredited registrar of global Internet domains, is required to maintain a database of domains and their Registrants (Whois). Once a global domain is registered, the details of its Registrant may be published in the Whois database. It is freely available to all Internet users. The data of Registrants with the status of a natural person are protected by default by replacing them in the Whois database with the designation "REDACTED FOR PRIVACY" or equivalent. This does not apply only to the country and province (voivodship) of the Registrant. On the other hand, Registrants with the legal status of a company can protect their data in the Whois database using the Whois Privacy functionality offered by the Partner. If you opt out of Whois database data protection and decide to disclose your data, the legal basis for its processing will be your voluntary consent (Article 6(1)(a) of the GDPR) expressed through the Partner at the stage of managing the Registrant's Whois data protection status. Your personal data will be processed until such time as you lose your rights to the domain or until Registrant data protection is activated in the Whois database.

Complaint processing. The legal basis for the processing of your personal data will be the realisation of the legitimate interest of NetArt Registrar which is the processing of complaints and defence against claims (Article 6(1)(f) of the GDPR). Your personal data will be processed for the time necessary to process your complaint, and thereafter documents relating to the complaint procedure will be stored until the expiry of the limitation period for claims (as a rule, the statute of limitations expires at the end of a calendar year after the expiry of three or six years from the due date of the claim).

Providing the services offered by NetArt Registrar by electronic means (domain registration services). The legal basis for the processing of your personal data will be the performance of the contract to which you are a party (Article 6(1)(b) of the GDPR in conjunction with Article 18(1) and (2) of the Act of July 18, 2002 on the provision of electronic services in connection with the gTLD Domain Registration Agreement or the .eu Domain Registration Agreement). Your personal data will be processed for the duration of the provision of services.

Provision of data at the request of entitled authorities. The legal basis for the processing of your personal data will be the performance of obligations provided by law (Article 6(1)(c) of the GDPR in conjunction with Article 18(6) of the Act of 18 July 2002 on the provision of electronic services in conjunction with the provision of national law governing the procedure of entitled authorities, such as Article 15 of the Act of 6 June 1997 Code of Criminal Procedure or Article 248 of the Act of 17 November 1964 Code of Civil Procedure). Your personal data will be processed until the expiry of the statute of limitations for claims - as a rule, this will occur on the last day of the calendar year after the expiry of three or six years from the due date of the claim (note that this period may be interrupted by law, which may result in an extension of the processing period) - or the statute of limitations for the possibility of imposing an administrative fine.

Establishment, exercise or defense of claims. The legal basis for the processing of your personal data will be the realisation of the legitimate interest of NetArt Registrar, which is to protect the interest of NetArt Registrar against claims and to assert claims (Article 6(1)(f) of the GDPR).Your personal data will be processed until the expiry of the statute of limitations for claims - as a rule, this will occur on the last day of the calendar year after the expiry of three or six years from the due date of the claim (note that this period may be interrupted by law, which may result in an extension of the processing period) - or the statute of limitations for the possibility of imposing an administrative fine.

Ensuring the security of services, the network, including preventing unauthorised access to electronic communications networks and preventing damage to computer systems. The legal basis for the processing of your personal data will be the realisation of the legitimate interest of NetArt Registrar, which is to ensure adequate security of the services provided and the business conducted (Article 6(1)(f) of the GDPR). Your personal data will be processed for a period of time that ensures the security of the services, network and information. Representatives of the Registrant If you are a representative of a Registrant, we will process your personal data for the following purpose:

Conducting correspondence. The legal basis for the processing of your personal data will be the realisation of the legitimate interest of NetArt Registrar, which is to conduct correspondence within the framework of its business activities (Article 6(1)(f) of the GDPR). Your personal data will be processed for the duration of the correspondence and thereafter until the expiry of the statute of limitations for any claims related to the correspondence (as a rule, the statute of limitations expires at the end of the calendar year after the expiry of three or six years from the due date of the claim) or the statute of limitations for the possibility of imposing an administrative fine.

Recipients of personal data and the source and categories of personal data The type of recipients and the source and categories of your personal data depend on the nature of the relationship between you and NetArt Registrar. Read the information specific to:

Registrants

If we provide you with a web domain registration and maintenance service, the type of recipients and the source and categories of your personal data will depend on the type of domain you register.

.eu domains. are registered by NetArt Registrar pursuant to an agreement with a Partner enabling Registrants to order domain registration services. The Partner provides NetArt Registrar with access to the Registrant's within the scope of the domain name, identification data, address data, contact data, as well as nationality (due to the availability of .eu domains for persons having citizenship or residence in one of the member states of the European Union, Norway, Iceland or Liechtenstein). After obtaining this data from the Partner, NetArt Registrar makes such data available to the European Registry for Internet Domains (EURid) (Telecomlaan 9, 1831 Diegem, Belgium), which is the operator of the .eu domain registry.

.Global domains .com, .net, .org, .info and .biz. are registered by NetArt Registrar on the basis of an agreement with the Partner enabling Registrants to order domain registration services. The Partner provides NetArt Registrar with the Registrant's data in the scope of domain name, identification data, address data, contact data. After obtaining this data from the Partner, NetArt Registrar makes this data available to the following entities, depending on the type of domain:

• Internet Corporation for Assigned Names and Numbers (ICANN) Los Angeles 12025 Waterfront Drive, Suite 300, CA 90094-2536, USA;
• NCC Group Software Resilience (NA) LLC XYZ Building, 2 Hardman Boulevard, Spinningfields, Manchester, M3 3AQ, United Kingdom (Data Depository);
• Verisign Inc. Reston, 12061 Bluemont Way, VA 20190, USA (Registry Operator for .com and .net domains);
• Identity Digital Inc.  10500 NE 8th Street, Suite 750, Bellevue, WA 98004, USA (Registry Operator for .info domains);
• Public Interest Registry  Reston, 11911 Freedom Drive, 10th Floor, Suite 1000, VA 20190, USA (Registry operator for .org domains).
• Registry Services, LLC   2155 E GoDaddy Way, Tempe, AZ 85284, USA (Registry Operator for .biz domains).

In addition, your personal data may be transferred to the following categories of entities: entities providing legal services and data protection consulting, entities providing correspondence services, entities providing other services necessary for NetArt Registrar to provide services electronically, authorised entities and authorities.

Representatives of the Registrant

If you are a representative of the Registrant, NetArt Registrar will obtain your personal information directly from you when you choose to contact NetArt Registrar on matters related to the service provided to the Registrant. The scope of the data to be obtained will depend on what data will be included in the content of the correspondence (e.g., identification data, contact data, content of the correspondence).

Your personal data may be transferred to the following categories of entities: entities providing legal services and data protection consulting, entities providing correspondence services, entities providing other services necessary for NetArt Registrar to provide services electronically, authorised entities and authorities.

Recipients of personal data outside the European Economic Area

Registrants

In the case of European domains, Registrants' data is generally not transferred outside the European Economic Area. However, due to the nature of the domain registration service, which allows the public presentation of content on the Internet, it is likely that the Registrant's data (which also applies to global domain Registrants) in terms of the content collected on the website (e.g. the domain name containing the Registrant's name, photographs on the website, entries on the website containing personal data, etc.) will be publicly accessible from anywhere in the world. The extent of the data made available on the Registrant's website is completely independent of NetArt Registrar and is administered solely by the Registrant. NetArt Registrar's role is limited to providing the Registrant's data obtained from the Partner for the purpose of EURid domain registration (in the case of European domains). It is also important to note that EURid maintains a public Whois registry in which domain data, including the personal data of Registrants, can be published - we recommend reading EURid's detailed rules for maintaining this registry.

In the case of global domains, on the other hand, there is a transfer of personal data outside the European Economic Area, due to the fact that Registry Operators, ICANN and Data Depositories are based outside the European Economic Area (generally in the United States). Therefore, the transfer of data outside the European Economic Area is necessary to register the domain. On the factual side, NetArt Registrar, as an ICANN-accredited registrar, shares the personal data of Registrants with the relevant Registry Operator, Data Depository and ICANN. Global domain registration is also linked to keeping a public Whois registry, where domain data, including Registrants' data, may be published - we recommend reading the detailed rules for the maintenance of these registries by ICANN, the relevant Registry Operator and Registrar.

The legal basis for the transfer of personal data outside the European Economic Area to the United States may be the European Commission's decision of 13 July 2023 finding an adequate level of protection for personal data provided by the so-called "EU-US Data Privacy Framework". Under this decision, the European Commission concluded that the changes made by the United States of America to its legislation provide an adequate degree of protection for personal data transferred by private and public entities from the territory of the European Economic Area to organisations in the US that ensure compliance with the new "EU-US Data Protection Framework." A list of these organisations has been published by the US Department of Commerce (Data Privacy Framework Program). The transfer of data to these organisations is possible without the need for additional permits or legal instruments such as standard contractual clauses.

With respect to entities from countries for which the European Commission has not issued a decision on the adequacy level of data protection or with respect to entities from the United States that are not enrolled in the Data Privacy Framework Program, the legal basis for data transfer may be the obligation of the entity to which your personal data will be disclosed to apply the provisions of the standard data protection clauses issued under European Commission Implementing Decision 2021/914 of 4 June 2021. on standard contractual clauses for the transfer of personal data to third countries under Regulation (EU) 2016/679 of the European Parliament and of the Council. The content of these clauses is publicly available on the Internet in the EUR-lex electronic database of European Union legislation. Under these clauses, additional safeguards related to the transfer of data outside the European Economic Area have been introduced.

For more information about NetArt Registrar's safeguards in connection with the transfer of personal data outside the European Economic Area, please contact NetArt Registrar's Data Protection Officer.

Representatives of the Registrant

Personal data of Registrant's representatives are not transferred outside the European Economic Area.

Rights in connection with the processing of personal data

In connection with the processing of your personal data by NetArt Registrar, you have the following rights:

• The right of access to personal data – entitles you to access your personal data and obtain information about the rules for its processing
• The right to obtain a copy of your personal data – entitles you to request a copy of your personal data under processing
• The right to rectification of personal data – entitles you to request the rectification of inaccurate personal data or the completion of personal data
• The right to erasure of personal data – entitles you to request the erasure of your personal data undergoing processing
• The right to restrict the processing of personal data – entitles you to request the restriction of the processing of your personal data to storage activities, excluding undertaking other operations on your personal data
• The right to data portability – entitles you to receive your personal data in a structured, commonly used machine-readable format and send it to another entity
• The right to object to the processing of personal data – entitles you to request the cessation of the processing of your personal data for specific purposes
• The right to withdraw consent to the processing of personal data – entitles you to withdraw at any time your consent to the processing of your personal data for specific purposes, which does not affect the lawfulness of processing activities prior to the withdrawal of consent
• The right to lodge a complaint with a supervisory authority – entitles you to lodge a complaint with the President of the UODO (Personal Data Protection Office) about the processing of your personal data by the controller

Rights in connection with the processing of personal data

In connection with the processing of your personal data by the Company, you have the following rights:

• The right of access to personal data – entitles you to access your personal data and obtain information about the rules for its processing
• The right to obtain a copy of your personal data – entitles you to request a copy of your personal data under processing
• The right to rectification of personal data  – entitles you to request the rectification of inaccurate personal data or the completion of personal data
• The right to erasure of personal data – entitles you to request the erasure of your personal data undergoing processing
• The right to restrict the processing of personal data – entitles you to request the restriction of the processing of your personal data to storage activities, excluding undertaking other operations on your personal data
• The right to data portability – entitles you to receive your personal data in a structured, commonly used machine-readable format and send it to another entity
• The right to object to the processing of personal data – entitles you to request the cessation of the processing of your personal data for specific purposes
• The right to withdraw consent to the processing of personal data – entitles you to withdraw at any time your consent to the processing of your personal data for specific purposes, which does not affect the lawfulness of processing activities prior to the withdrawal of consent
• The right to lodge a complaint with a supervisory authority – entitles you to lodge a complaint with the President of the UODO (Personal Data Protection Office) about the processing of your personal data by the controller.

To exercise the above rights, please contact the Company's Customer Service Department. You can raise any objections to the way your request is handled directly with the Data Protection Officer.

TTo exercise the above rights, please contact the NetArt Registrar's Customer Service Department. You can raise any objections to the way your request is handled directly with the Data Protection Officer.

Other information

Providing personal data is a precondition for domain registration and use of NetArt Registrar's services. When placing an order for domain registration, you are required to provide correct data. The provision of personal data in certain cases is a statutory requirement (e.g. due to regulations governing tax and accounting obligations). Therefore, without the provision of personal data, the provision of services and the implementation of other purposes for which we process your personal data will not be possible.

The implementation of submitted requests - both in the field of personal data protection and related to the services provided - is always preceded by appropriate authorisation of the person submitting the request. Remember that if there is any doubt about your identity, NetArt Registrar has the right to perform additional verification of the identity of the person making the request. This is to prevent the execution of instructions submitted by unauthorised persons.

Your personal data will not be subject to profiling.

We would further like to inform you that NetArt Registrar uses cookies on its website. For more information on the use of cookies, please see our Privacy Policy available on NetArt Registrar.

Information on the rules governing the processing of personal data at NetArt Registrar is reviewed on an ongoing basis and updated as necessary. You can read up-to-date information in this regard at netart-registrar.com/rodo. If you have further questions, the Customer Service Department and the Data Protection Officer are at your service.

Information as of 07.12.2023.